Get help
Atlas Support
Two ways through: find the answer yourself in the Help Center, or send us a message.
FInd it yourself
Help Center
Search the full library any time. These five cover what we get asked about most.
Adding your card to your digital wallet
ATM support
What does my balance mean?
Lost card
How Spend Power works
Talk to us
Reach a person
Chat and phone, seven days a week.
Chat two ways in
In the Atlas app:Â Tap Settings in the upper left, then Help Center.
On this page:Â Tap the chat button in the bottom right corner.
Chat with our automated assistant, who can solve most issues for you — and our team is always here to help.
Phone
Call (415) 417-1706 and leave a message, we'll get back to you. Chat is usually faster.
In minutes
Our virtual assistant is there whenever you need it — day or night
Same day
Most members who need a person get a first reply in a matter of hours
Times vary by channel and can run longer during periods of high volume.